SHIPPING CHARGES:

Enjoy free delivery across India for orders of ₹2000 or more. For orders below ₹2000, a shipping fee of ₹100 applies. If your order is cancelled before dispatch or is lost/not delivered, we will refund the entire order cost, including any paid shipping charges.

DELIVERY TIME:

Expect your order within 2-4 weeks. We'll provide the precise delivery date based on the product and your location. Typically, orders are dispatched within a week (4-7 business days) from the time of purchase. In major cities, delivery takes 2-4 business days, while outside metropolitan and remote areas, it may take 4-5 business days.

ORDER STATUS & TRACKING​:

After placing your order, expect a confirmation via email and SMS. Once your order is shipped, we'll send you an SMS with tracking details, enabling you to stay updated on its progress. In case you don't receive the confirmation, reach out to us at support@selestebysristi.com.

RETURNS​

Our utmost priority is to deliver products promptly and in pristine condition. If any item falls short of your expectations, kindly review our returns and exchanges policy. While we strive to ensure timely delivery, please note that we are not liable for delays due to weather, clearance processes, or courier services. Rest assured, we will notify you promptly of any unforeseen delays. Please provide accurate contact information for effective communication.